Last updated: July 25, 2025

At Tissage de Luz, we are committed to protecting your privacy. This policy explains what data we collect, why we collect it, and how we use it.

1. Data Controller

The website tissagedeluz.com is operated by Tissage de Luz, which is responsible for the processing of personal data collected.

2. Data Collected

We only collect strictly necessary data, including:

  • First name, last name, email, phone number, postal address (when placing an order or contacting us)
  • Browsing data (cookies, pages visited, etc.)
  • Order and billing information

3. Use of Data

Your data is used for the following purposes:

  • To process and deliver your orders
  • To respond to your inquiries via the contact form
  • To improve your user experience
  • To send you our offers, if you have given your consent

4. Data Retention

Data is retained only for as long as necessary for processing or as required by law.

5. Data Sharing

Your data is never sold. It may be shared only with our trusted partners (shipping, payment, hosting) as part of our services.

6. Your Rights

In accordance with the GDPR, you have the following rights:

  • Right of access, rectification, and erasure
  • Right to object or restrict processing
  • Right to data portability

To exercise your rights, please contact us at: contact@tissagedeluz.com

7. Cookies

This website uses cookies to improve navigation and measure audience. You can accept or decline cookies using the banner provided.

8. Security

We implement technical and organizational measures to protect your personal data against unauthorized access, loss, or disclosure.