Transports & Livraison
- INFORMATION COVID_19 - OCTOBER / NOVEMBER 2020
Our online shop remains open. If you want to support us, you can still place an order with home delivery. Our shipments currently only go through La Poste which maintains its activity.
The periods affected during this period, between La Poste taking care of them and their delivery, can be extended from 2 to 4 days depending on the region / country. We remain mobilized to bring you any additional information by phone or via the site in the "contact" tab.
Thank you for your understanding.
The Tissage de Luz team
1. CONDITIONS, PRICES AND DELIVERY TIMES
After confirming your order and payment, we undertake to pass the goods ordered to the carrier (La Poste) within a period of 72 working hours for any order placed before noon.
Orders placed on Friday, Saturday and Sunday will be dispatched Monday.
Please note: Allow a longer delivery time during sales, the Christmas period and school summer holidays (July and August).
2. DELIVERY
Postage rates depend on the weight of the package and the delivery address. The rate is calculated from the shopping basket once the delivery country has been selected. Postage is free for orders totalling € 150 or more (this applies only in mainland France).
3. TRACK YOUR PACKAGE
Every dispatch of goods has a delivery number linked to your order.You can track your package’s progress in real time by using the URL link and the tracking number which is sent to you by e-mail once we have dispatched your order.Package tracking address: http://www.colissimo.fr/portail_colissimo/suivre.do?colispart=123454.
WHAT IF I AM NOT THERE TO TAKE DELIVERY OF MY PACKAGE?
Your postman will leave a notification card in your letterbox. You will then have 15 days to collect your package from the post office.
Our online shop remains open. If you want to support us, you can still place an order with home delivery. Our shipments currently only go through La Poste which maintains its activity.
The periods affected during this period, between La Poste taking care of them and their delivery, can be extended from 2 to 4 days depending on the region / country. We remain mobilized to bring you any additional information by phone or via the site in the "contact" tab.
Thank you for your understanding.
The Tissage de Luz team
1. CONDITIONS, PRICES AND DELIVERY TIMES
After confirming your order and payment, we undertake to pass the goods ordered to the carrier (La Poste) within a period of 72 working hours for any order placed before noon.
Orders placed on Friday, Saturday and Sunday will be dispatched Monday.
Please note: Allow a longer delivery time during sales, the Christmas period and school summer holidays (July and August).
2. DELIVERY
Postage rates depend on the weight of the package and the delivery address. The rate is calculated from the shopping basket once the delivery country has been selected. Postage is free for orders totalling € 150 or more (this applies only in mainland France).
3. TRACK YOUR PACKAGE
Every dispatch of goods has a delivery number linked to your order.You can track your package’s progress in real time by using the URL link and the tracking number which is sent to you by e-mail once we have dispatched your order.Package tracking address: http://www.colissimo.fr/portail_colissimo/suivre.do?colispart=123454.
WHAT IF I AM NOT THERE TO TAKE DELIVERY OF MY PACKAGE?
Your postman will leave a notification card in your letterbox. You will then have 15 days to collect your package from the post office.
| La Poste | |||
|
États Unis
|
40€ | ||
|
Allemagne
|
12€ | ||
|
Australie
|
40€ | ||
|
Autriche
|
18€ | ||
|
Belgique
|
12€ | ||
|
Canada
|
40€ | ||
|
Chine
|
40€ | ||
|
Corse
|
8,30€ | ||
|
Danemark
|
20€ | ||
|
Espagne
|
18€ | ||
|
Finlande
|
25€ | ||
|
France (Guadeloupe)
|
25€ | ||
|
France (Métropolitaine)
|
8,30€ | Free shipping from 150€ | |
|
France (Métropolitaine)
|
20€ |
Transat delivery autorized
|
|
|
France (Martinique)
|
25€ | ||
|
France (Mayotte)
|
25€ | ||
|
France (Nouvelle Calédonie)
|
45€ | ||
|
France (Polynésie francaise)
|
45€ | ||
|
France (Réunion)
|
25€ | ||
|
Grèce
|
25€ | ||
|
Grande Bretagne
|
18€ | ||
|
Hongrie
|
20€ | ||
|
Irlande
|
18€ | ||
|
Israel
|
25€ | ||
|
Italie
|
18€ | ||
|
Japon
|
40€ | ||
|
Luxembourg
|
16€ | ||
|
Norvège
|
20€ | ||
|
Panama
|
40€ | ||
|
Pays Bas
|
15€ | ||
|
Pologne
|
20€ | ||
|
Portugal
|
18€ | ||
|
République Tchèque
|
20€ | ||
|
Slovaquie
|
20€ | ||
|
Suède
|
25€ | ||
|
Suisse
|
12€ | ||
| Boutique ESPELETTE | |||
|
France (Métropolitaine)
|
Free |
Transat delivery autorized
|
|
| Boutique BAYONNE | |||
|
France (Métropolitaine)
|
Free |
Transat delivery autorized
|
|
| Boutique SAINT-JEAN-DE-LUZ | |||
|
France (Métropolitaine)
|
Free |
Transat delivery autorized
|
|
